Call by name, can not find user

Discussion in '3CX Phone System - General' started by slm72, Oct 23, 2009.

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  1. slm72

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    New Install here. Having trouble getting the dial by name feature to work? Seems to not be able to find any users? The voice prompt says "Enter Username" I've tried keying in the first name, the last name but it's not finding my users? Any assistance is appreciated.
     
  2. comresource

    comresource Member

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    Has the users created their personal identification prompt in the voicemail menu?
     
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