Call Center Module

Discussion in '3CX Phone System - General' started by TSlocum, Apr 9, 2015.

  1. TSlocum

    TSlocum New Member

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    I'm looking at the 3CX call center module here: http://www.3cx.com/blog/releases/3cx-call-center-released/

    I can't find anything about it for version 12. Has it been discontinued or replaced?
     
  2. complex1

    complex1 Active Member

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    Hi,

    It's called now "Pro Edition"
    http://www.3cx.com/phone-system/edition-comparison/
     
  3. TSlocum

    TSlocum New Member

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    I do have the Pro edition of 3CX. Where do I access the Call Center thing?
     
  4. complex1

    complex1 Active Member

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    If you have the Pro Edition then all fields in the "Call Queues" setup should be accessible.
     
  5. TSlocum

    TSlocum New Member

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    Yes, I know how to set up queues. Where do I find the call center module? The thing where I can see calls coming in to the queue, real time management, etc...
     
  6. complex1

    complex1 Active Member

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