Call Centre stats

Discussion in '3CX Phone System - General' started by way, Jun 6, 2012.

Thread Status:
Not open for further replies.
  1. way

    way

    Joined:
    Feb 21, 2011
    Messages:
    49
    Likes Received:
    3
    When looking at the call centre module- you can view the average call time per extension, where/how can the customer view the total speaking time?
     
  2. craigreilly

    craigreilly Well-Known Member

    Joined:
    Feb 1, 2012
    Messages:
    2,947
    Likes Received:
    179
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.