Call Confirmation

Discussion in '3CX Phone System - General' started by Ascent, Apr 6, 2018.

  1. Ascent

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    Is there a way that when a call is sent to a cell phone using call forwarding that the person who answers has to hit a number to either confirm or deny the call. This is a feature on Asterisk and one we use all the time for our remote techs
     
  2. eddv123

    eddv123 Active Member

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    Hi Acent,

    What is the current behaviour (from 3CX)? And to confirm- this is a forwarding to GSM/Mobile number?

    I would expect You get and accept/deny on the phone itself (but if GSM and not 3CX softphone then the behaviour I would of thought would be down to your phone type).
     
  3. Ascent

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    Forwarding to a GSM yes. Not the App. We put the number or ext in a ring group but I want confirmation requirements for when the call is sent to the gsm but not an in house ip phone in the office.
     
  4. jed

    jed New Member

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    Hi, When forwarding to Mobile, select "Announce Caller (Rebound)" (See forwarding roules)
     
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    YiannisH_3CX likes this.