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- Feb 9, 2011
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Hi,
I'm currently building a .NET-wrapper for the Call Control API and I'm running into a problem. I don't seem te be able to transfer a call.
I want to be able to put the current call on hold, then make another call to another person: announce the call, then transfer the call to that person. The transferCall or DivertCall from the PBXConnection only allows to directly transfer the call without announcing it.
So:
- customer calls me
- I put customer on hold
- I call another person and announce the customer
- I redirect the call to the other person
Can anyone help me?
Thanks
I'm currently building a .NET-wrapper for the Call Control API and I'm running into a problem. I don't seem te be able to transfer a call.
I want to be able to put the current call on hold, then make another call to another person: announce the call, then transfer the call to that person. The transferCall or DivertCall from the PBXConnection only allows to directly transfer the call without announcing it.
So:
- customer calls me
- I put customer on hold
- I call another person and announce the customer
- I redirect the call to the other person
Can anyone help me?
Thanks