Call disconnect at pickup

Discussion in '3CX Phone System - General' started by bascons, May 21, 2010.

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  1. bascons

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    Dear all,

    Whenever someone calls our main number and the receptionist picks up the phone the call is disconnected directly. Further more does this only happen to anonymous calls.

    Log file entry:

    Code:
    13:18:01.171|.\CallCtrl.cpp(161)|Log2||CallCtrl::onIncomingCall:[CM503001]: Call(1619): Incoming call from anonymous@(Ln.10002@ISDN) to <sip:20@192.168.1.50:5060><br>
    13:18:01.171|.\CallCtrl.cpp(446)|Log2||CallCtrl::onSelectRouteReq:[CM503004]: Call(1619): Route 1: Ext:Ext.20@[Dev:sip:20@192.168.1.156:2048;line=l4530lv4]<br>
    13:18:01.203|.\Target.cpp(430)|Log2||Target::makeOneInvite:[CM503025]: Call(1619): Calling Ext:Ext.20@[Dev:sip:20@192.168.1.156:2048;line=l4530lv4]<br>
    13:18:06.875|.\Call.cpp(1015)|Log2||Call::Terminate:[CM503008]: Call(1619): Call is terminated<br>
     
  2. leejor

    leejor Well-Known Member

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    Did this just start recently? What type (make/model) gateway are you using?
     
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