Solved Call Distribution graphs

Discussion in '3CX Phone System - General' started by jbryant84, Apr 2, 2018.

  1. jbryant84

    jbryant84 New Member

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    I just want some clarification here to ensure I'm not missing something. Is it possible to run a call report showing hour by hour call volume on a longer time span than a single day? Choosing day-by-day or month-by-month results in only showing total volume for the whole time period, you lose the hour by hour granularity..
    Hour by hour
    upload_2018-4-2_11-51-45.png
    Day by Day
    upload_2018-4-2_11-52-2.png
    Month by Month
    upload_2018-4-2_11-52-17.png
     
  2. mariosM_3CX

    mariosM_3CX Support Team
    Staff Member 3CX Support

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    Hello @jbryant84

    I'm afraid that at the moment there is not that option available. Hourly time scale is generated for a 1 day period. You can schedule the report to be generated daily though.
    You may want to post this as a feature request in the Ideas part of the forum here https://www.3cx.com/community/forums/3cx-ideas/
     
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  3. jbryant84

    jbryant84 New Member

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    Thank you for the clarification
     
  4. mariosM_3CX

    mariosM_3CX Support Team
    Staff Member 3CX Support

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    Glad to help