Call Duration

Discussion in '3CX Phone System - General' started by nthomthom, Apr 2, 2012.

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  1. nthomthom

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    I'm having an unusual issue and I can't figure out why. When I call someone the call will only last for approx 16 minutes and then go black. No audio. This only occurs with one particular person's number that I know of. There seems to be nothing crazy going on in the logs, so I can't fgure out whats up.
     
  2. leejor

    leejor Well-Known Member

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    If it is just with one number, over the same outbound route that other, successful calls, are using, then I suspect that it is something at the other end is causing it.

    You don't say how your calls route, but, I'm going to guess, VoIP.

    If that is the case then I suggest using Wireshark to see what is happening at the time of the disconnect.
     
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