Call ends after 30 sec

Discussion in '3CX Phone System - General' started by Anonymous, Nov 24, 2006.

  1. Anonymous

    Anonymous Guest

    Hi,

    I have the beta 3 installed and any call after 20 secs i hear the sound distorsioned and after other 10 sec i hear nothing but hte conection remains active until i hang up.

    Can anyone help me on that?

    Thnx
     
  2. Nick Galea

    Nick Galea Site Admin

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    Disconnection

    Hi,

    Can you try to restart the machine and see if the problem continues? Is this for all calls, including internal, or only gateway and / or VOIP providers.
     
  3. Anonymous

    Anonymous Guest

    I restarted the machine and the problem continues.
    The problem is for all calls including internal.
     
  4. Anonymous

    Anonymous Guest

    I tried to use sofware phones and hardware phones, the problem is the same for all tipe of calls :roll:

    I read all the documentation and i'm sure i respected all the indications but i still can't solve this problem.
     
  5. Anonymous

    Anonymous Guest

    Here are some logs from 3cx media server

    can this be the problem?


    14:27:58.953|MSEndPoint.cpp(505)|Error1||??: EP:0000001E@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:58.968|MSEndPoint.cpp(505)|Error1||??: EP:0000001D@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:58.984|MSEndPoint.cpp(505)|Error1||??: EP:0000001D@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.000|MSEndPoint.cpp(505)|Error1||??: EP:0000001E@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.000|MSEndPoint.cpp(505)|Error1||??: EP:0000001D@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.015|MSEndPoint.cpp(505)|Error1||??: EP:0000001E@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.015|MSEndPoint.cpp(505)|Error1||??: EP:0000001D@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.031|MSEndPoint.cpp(505)|Error1||??: EP:0000001E@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.046|MSEndPoint.cpp(505)|Error1||??: EP:0000001D@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.062|MSEndPoint.cpp(505)|Error1||??: EP:0000001E@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.062|MSEndPoint.cpp(505)|Error1||??: EP:0000001D@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.078|MSEndPoint.cpp(505)|Error1||??: EP:0000001E@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.078|MSEndPoint.cpp(505)|Error1||??: EP:0000001D@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.093|MSEndPoint.cpp(505)|Error1||??: EP:0000001E@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.093|MSEndPoint.cpp(505)|Error1||??: EP:0000001D@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.109|MSEndPoint.cpp(505)|Error1||??: EP:0000001E@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.125|MSEndPoint.cpp(505)|Error1||??: EP:0000001D@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.140|MSEndPoint.cpp(505)|Error1||??: EP:0000001D@192.168.1.159Possible mistiming of RTP stream. RTPPacket timestamp is less then expected
    14:27:59.140|MediaServer.cpp(600)|Log2||??: EndPoint 0000001D@192.168.1.159 removed from call 0000000E
    14:27:59.140|MediaServer.cpp(637)|Log2||??: EndPoint 0000001E@192.168.1.159 removed from call 0000000E
    14:27:59.171|MediaServer.cpp(376)|Log2||??: references to EndPoint 0000001E@192.168.1.159 were removed
    14:27:59.171|MediaServer.cpp(665)|Log2||??: references to call 0000000E were removed
    14:27:59.171|MSCallConf.cpp(30)|Log2||??: Call: 0000000E destroyed
    14:27:59.187|MediaServer.cpp(376)|Log2||??: references to EndPoint 0000001D@192.168.1.159 were removed
     
  6. Nick Galea

    Nick Galea Site Admin

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    working on it

    hi there,

    thanks for this. we are familiar with this problem and trying to resolve the matter now.
     

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