Call Flow Control with blf

Discussion in 'Ideas' started by Roland Käser, Oct 6, 2017.

Call Flow Control with blf 5 5 2votes
5/5, 2 votes

  1. Roland Käser

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    For next customer projects (we have about a dozent in queue) we will need a call flow control element controllable via BLF key.

    The call flow control lets redirect calls regarding to its internal state:

    Green -> Normal Flow (usually to the persons extension)
    Red -> Redirected Flow (usually to headquarters main phone number, when the person is not on the desk and not avialable via Mobile phone)

    Its a very important feature for us, in order to make new projects with 3CX.