Call Flow Designer - Dynamic Audio file

Discussion in 'Call Flow Designer' started by imagemaster, May 28, 2017.

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  1. imagemaster

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    I have created a folder, put the wav file in that folder and the absolute file in the Prompt Collection Editor:
    CONCATENATE("/var/lib/3cxpbx/Instance1/Data/RS_Audio/",userInputComponent1.Buffer,".wav")

    output: /var/lib/3cxpbx/Instance1/Data/RS_Audio/71451.wav

    It fails. Also, can it play an mp3 instead of a wav?
     
  2. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    Hi @imagemaster,

    Please note that wav files must be in the supported format, as described here:
    https://www.3cx.com/docs/converting-wav-file/

    If your wav files have a different format, they will be ignored. Also mp3 files can't be used. Please check the format and let us know.

    Kind regards.
     
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