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Hi,
I have a problem with my project. I try to announce greeting message from txt file with TTS. The file path depends on time of the day. The problem is that no message is played. Call is dropped immediately after transfer to VAD call flow. I tried to debug this myself but without success.
So here we go. Activity log:
and IVR server log:
I check this article: https://www.3cx.com/blog/docs/troubleshooting-iis-ivr/ it didn't solve it
I have a problem with my project. I try to announce greeting message from txt file with TTS. The file path depends on time of the day. The problem is that no message is played. Call is dropped immediately after transfer to VAD call flow. I tried to debug this myself but without success.
So here we go. Activity log:
Code:
03-Apr-2017 10:01:50.906 [CM503008]: Call(C:1): Call is terminated
03-Apr-2017 10:01:50.899 Leg L:1.2[Ivr:011] is terminated: Cause: BYE from 127.0.0.1:5483
03-Apr-2017 10:01:50.502 [CM503007]: Call(C:1): Ivr:011 has joined, contact <sip:[email protected]:5483>
and IVR server log:
Code:
10:01:50.771|5044|(0):Error! Module '3CX.com.OSBinet'. Error ID 301. urlhttp://10.9.112.38:5000/ivr/(S(igixip4pznghajrenfyaf0hv))/Koszalin_14/Root_Koszalin.vxml
10:01:50.779|5044|(0):Error! Module '3CX.com.OSBjsi'. Error ID 501. errmsgmissing ; before statementline1linetxtapplication.711_Godzina=__SBjsiTempVartokentxt.711_Godzina=__SBjsiTempVar
10:01:50.779|5044|(0):Error! Module '3CX.com.OSBjsi'. Error ID 501. errmsgSyntaxError: missing ; before statementline1linetxtapplication.711_Godzina=__SBjsiTempVartokentxt.711_Godzina=__SBjsiTempVar
10:01:50.797|5044|(0):Error! Module '3CX.com.OSBinet'. Error ID 301. urlhttp://10.9.112.38:5000/ivr/(S(igixip4pznghajrenfyaf0hv))/Koszalin_14/711_ErrorHandler.vxml
10:01:50.811|5044|(0):Error! Module '3CX.com.OSBinet'. Error ID 301. urlhttp://10.9.112.38:5000/ivr/(S(igixip4pznghajrenfyaf0hv))/Koszalin_14/Root_Koszalin.vxml
10:01:50.812|5044|(0):Error! Module '3CX.com.vxi'. Error ID 999. messageunexpected jump to a document
10:01:50.813|5044|api\VXIFactory.cpp(330):IvrDll, VXISessionImpl::ProcessDocument(), Error! VXIinterpreter->Run() failed, error code -100
10:01:50.813|5044|VXIMachine.cpp(55):IvrDll, VXISessionThread::Run(), Error! Call 'From_886432410_To_011_Menu_011_#0/0': session finished with error code -57. Error of document interpretation: -57, interp.code: -100
I check this article: https://www.3cx.com/blog/docs/troubleshooting-iis-ivr/ it didn't solve it