- Joined
- Jun 13, 2014
- Messages
- 40
- Reaction score
- 2
Hello,
When i try to setup a call forwarding, my VoIP provider discards my call because of wrong 'from' field. I call one DID on my 3CX which corresponds with an extension. If this extension not answer the incoming call in 20sec i forward this call on a mobile number via another VoIP provider. The problem is that the 'From' field in outbound call is the DID which i call at first time so my second VoIP provider discards my call because the number which appears in FROM field is not from his network.
In outbound parameters on my second VoIP provider(which makes the forwarding) i have configured the "From: Use Part" as "Outbound Caller ID".
Thanks for help in advance.
edit: Is it possible to solve my problem with outgoing cid reformatting? I tried it without success. I insert a new rule like this:
source cid pattern: my first provider number, new source cid pattern: my second provider number
When i try to setup a call forwarding, my VoIP provider discards my call because of wrong 'from' field. I call one DID on my 3CX which corresponds with an extension. If this extension not answer the incoming call in 20sec i forward this call on a mobile number via another VoIP provider. The problem is that the 'From' field in outbound call is the DID which i call at first time so my second VoIP provider discards my call because the number which appears in FROM field is not from his network.
In outbound parameters on my second VoIP provider(which makes the forwarding) i have configured the "From: Use Part" as "Outbound Caller ID".
Thanks for help in advance.
edit: Is it possible to solve my problem with outgoing cid reformatting? I tried it without success. I insert a new rule like this:
source cid pattern: my first provider number, new source cid pattern: my second provider number