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Call History in 3CX Free Version

Discussion in '3CX Phone System - General' started by brianwong, Oct 26, 2012.

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  1. brianwong

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    Jun 8, 2011
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    Hi

    I am using the 3CX V.10 free version and setup the Digital Receptionist, with 800 as 1st voice prompt and 8xx as others and let caller pick their choices by DTMF (like press 1 to voice prompt 810, 2 to 820 and so on) it works fine but when I want to have a statistics on all incoming call, to see what voice prompt has been chosen by caller, I can't as the call history log file just show the below:

    4,20120725052001.194,00000BCFED467D78_598,800,,800,,1
    4,20120725052001.194,00000BCFED467D78_598,10002,,unknown,,1
    6,20120725052001.319,00000BCFED467D78_598,,,,,
    1,20120725065317.368,00000BCFED9FA044_1,10003,100,unknown,10000+,1
    3,20120725065317.368,00000BCFED9FA044_1,10003,unknown,unknown,,1
    9,20120725065317.377,00000BCFED9FA044_1,100,,,,1
    3,20120725065317.402,00000BCFED9FA044_1,999,100,unknown,999,1
    2,20120725065317.557,00000BCFED9FA044_1,10003,999,unknown,100,1
    1,20120725065337.924,00000BCFED9FF0F6_2,10002,800,unknown,10000+,1
    3,20120725065337.924,00000BCFED9FF0F6_2,10002,unknown,unknown,,1
    3,20120725065337.960,00000BCFED9FF0F6_2,800,,unknown,800,1

    Seem the log doesn't show the caller choice after the voice prompt 800, what should I do to get what I want?

    Thanks!
     
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