Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Call Hop Off

Discussion in '3CX Phone System - General' started by jelliott52, Nov 30, 2009.

Thread Status:
Not open for further replies.
  1. jelliott52

    Joined:
    Oct 21, 2009
    Messages:
    28
    Likes Received:
    0
    Hi All,
    Is it possible to call another 3CX system and make a local phone call out of the system?

    Example;
    Client has 2 offices Office A and office B. It's a toll call to call office B, but the client can call office B through the 3CX bridge. But if the client at office A want's to call a customer in office B's area there is a toll charge. Can you do a hop off from office B's system and make a call to the local area?

    Thanks,
    Jay Elliott
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,126
    Likes Received:
    330
    I'm not sure if you can dial only extensions, if two 3CX PBXs are linked (bridged). There is no option for a DISA port unfortunately.

    Callers can dial back out through options in the voicemail system when checking their VM , and a call could be routed to the DR with one of the options to go to the VM system. If a lot of calls are made in that specific "foreign" city you could install a gateway, like the SPA3102 connected to a PSTN line and datafill it as a trunk in the "local" 3CX. This requires that the 3102 is behind a fixed public IP at it's end, or the router it's behind is using a DDNS service.

    You could also try creating a trunk in the local 3CX that registers to an extension in the other switch. You'd have to play around a bit with the dialplan in both boards.
     
  3. mhanson

    mhanson New Member

    Joined:
    Nov 6, 2008
    Messages:
    186
    Likes Received:
    1
    This should be possible.

    Register a Gateway at both locations and set different dial plans to use the different gateways.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.