Call Hop Off

Discussion in '3CX Phone System - General' started by jelliott52, Nov 30, 2009.

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  1. jelliott52

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    Hi All,
    Is it possible to call another 3CX system and make a local phone call out of the system?

    Example;
    Client has 2 offices Office A and office B. It's a toll call to call office B, but the client can call office B through the 3CX bridge. But if the client at office A want's to call a customer in office B's area there is a toll charge. Can you do a hop off from office B's system and make a call to the local area?

    Thanks,
    Jay Elliott
     
  2. leejor

    leejor Well-Known Member

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    I'm not sure if you can dial only extensions, if two 3CX PBXs are linked (bridged). There is no option for a DISA port unfortunately.

    Callers can dial back out through options in the voicemail system when checking their VM , and a call could be routed to the DR with one of the options to go to the VM system. If a lot of calls are made in that specific "foreign" city you could install a gateway, like the SPA3102 connected to a PSTN line and datafill it as a trunk in the "local" 3CX. This requires that the 3102 is behind a fixed public IP at it's end, or the router it's behind is using a DDNS service.

    You could also try creating a trunk in the local 3CX that registers to an extension in the other switch. You'd have to play around a bit with the dialplan in both boards.
     
  3. mhanson

    mhanson New Member

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    This should be possible.

    Register a Gateway at both locations and set different dial plans to use the different gateways.
     
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