Call Logs

Discussion in '3CX Phone System - General' started by craigreilly, Sep 5, 2015.

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  1. craigreilly

    craigreilly Well-Known Member

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    My HR Department needs some call logs.
    In 3cx, the logs start at 4am today.
    So, I open the Binary Log Viewer.
    I look at C:\ProgramData\3CX\Data\Logs\Backup\20150904 and see a bunch of BLREC files. When I click on one to open it, it says "3cx binary Log Viewer requires onw BLDEF and atleast one BLREC file."

    How do I open yesterdays log files for my HR Department?
     
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  2. pj3cx

    pj3cx Active Member

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    Hi there,
    Is there no bldef file in this backup subfolder ? Can you try copying the bldef from the Logs folder in the subfolder and then open it using Bin Log viewer, still having same issue ?
     
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  3. craigreilly

    craigreilly Well-Known Member

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    sure - i can manually do it - but why is it not already in each daily folder?
     
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