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Call Park *0 does nothing

Discussion in '3CX Phone System - General' started by itsmarkk, Feb 18, 2016.

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  1. itsmarkk

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    I am testing out 3CX with the 2 user version and Cisco 7940 phone running SIP 3-8-12. I can call from one extension to the other, but I can not Park the call using *0. Maybe I am doing something wrong; currently using a Cisco Call Manager system that has a Park button on the phones.

    I know that the *60 & *61 work for DND Off/On, so the Dial Codes work.

    What am I missing here?
     
  2. Deepest

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    Hi you need to specify the parking spot you want to park the call in so *01 to *09 if you have 9 parking spots set up and the dialing *11 to *19 to pick up the call.
     
  3. itsmarkk

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    OK, I will give that a try.

    So is what I have read about using some of the Yealink phones, you can have a park button that automatically selects an available parking spot, correct? This is the way it works on Call Manager, hit park and the phone displays 'Parked on *##'.

    If the Yealink phones can do this, can the Cisco 7940 do this as well?
     
  4. Deepest

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    Sorry we only use Yealink handsets so i cannot comment on Cisco handset features.
     
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