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Call Parked with a comment

Discussion in 'Ideas' started by baccart, Oct 28, 2015.

  1. baccart

    Joined:
    Oct 19, 2015
    Messages:
    6
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    2
    In a call center, agents park many calls with the 3cx phone and they would like to put a comment instead of chat their coworker (ex : "Mike take the SP4 when you are available").
    The comment may be after park name or in a new column.
    Thanks
    Benjamin