Call parking issue / suggestion

Discussion in '3CX Phone System - General' started by KilroyWasHere, Nov 22, 2011.

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  1. KilroyWasHere

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    Is there any way to cause the system to refuse to park a call at any given shared park location if that location already has a call parked there? If the same person parks 2 calls at the same SP location I don't see any way to answer a specific parked call. It would be helpful if the MyPhone app would use an unused SP location when parking a call. As it is, it always uses location 0 even if there is already a call parked there. Or am I missing something? Is it poosible to setup additional Shared Park extensions so that everyone could have their own? This would help.
     
  2. paul1

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    You have some control over how MyPhone parks calls in the Settings tab under Preferences, Miscellaneous.

    There is a difference between Shared Parking and the regular parking orbits. There are 10 of each but only the regular parking orbits can have multiple calls parked.
     
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