Hello, I've been struggling with this one for awhile now and so has my team. We've deployed a few 3CX systems to clients and over all are very happy with it. The one area that we can't seem to make function well is call parking. The Obit system is just plain confusing and prone to errors. It's caused a lot of difficulty for us trying to explain and make the system easy to use for clients. We've dealt with a few different phone systems and all of them seem to have a much better way of handling call parking. One of the most elegant ways I've seen it work is this: Transfer a call to extension 9000. You are read back a number (9001 to say 9009) telling you you've parked the call and what slot it's on. Then the user that want's to pickup the call simply dials the appropriate extension. The phone system knows what park slot is free and will not double park a call. Then there is a ring back after a configured number of min which will send the call back to the parking extension if nobody has picked it up. As it stands now trying to manage Orbits is a major pain for a busy environment. We've tried to make buttons on phones for certain slots but this has lead to the LED not lighting up fast enough and multiple clients getting parked to the same slot and being linked to each other. We've read the documents over and over again and just cannot come up with a reasonable workflow that's easy for people to use and is reliable. We'd absolutely love a solution to this problem ideally some form of what we described above but anything that achieves the same reliability. Is there any chance this is on the horizon? Unless I'm really missing something I can't see how the current Orbit system is efficient, functional and reliable. It just seems like a very poor design which people try in many ways to work around to have something somewhat usable. As I've said we've been very impressed with 3CX. Our team was very nervous about a Windows PBX but we are very pleasantly surprised and excited to grow the business. Right now though we question pitching 3CX in any scenario which would use call parking and would love to change that. Thanks, Serge.