Call pickup *20*

Discussion in '3CX Phone System - General' started by netswork, Feb 4, 2013.

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  1. netswork

    netswork Active Member

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    Does call pickup only pickup calls in your group or any ringing phone?
     
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  2. jpillow

    jpillow Well-Known Member

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    I believe any phone Though I'm not 100% sure......
     
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  3. eagle2

    eagle2 Well-Known Member

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    There is a system flag, whether call pickup is limited to extension group or system wide.
    Check also extension group rights.
    You can also use specific extension 'nnn' pickup -- *20*nnn

    Regards
     
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  4. lneblett

    lneblett Well-Known Member

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    Billy -

    I think it is global unless you have the option set to limit only to the extension group. SO, if you have extension groups established and the option is invoked, phones from within a group can only pickup from within the same group.
     
  5. netswork

    netswork Active Member

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    Thanks, I found it under general options:

    "limit call pickup..."
     
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