Call pickup using BLF on GXP 2160

Discussion in '3CX Phone System - General' started by DesCheah, Nov 2, 2015.

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  1. DesCheah

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    Hi there,

    I've upgraded 3cx version 12 to 14 recently. In the previous version 12, all incoming calls will route to ring group with prioritized hunt to user 1, user 2 and user 3. The user 2 can pickup the call by pressing user 1's red flashing BLF button if user 1 didn't answer to call for some reasons. However, after v14 upgrade, user 2 won't able to pickup the incoming call by pressing user 1 BLF button and BLF button just stay green ( no more red flashing). Anyone having the same problem?
     
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