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- Dec 22, 2014
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Hi there,
I've upgraded 3cx version 12 to 14 recently. In the previous version 12, all incoming calls will route to ring group with prioritized hunt to user 1, user 2 and user 3. The user 2 can pickup the call by pressing user 1's red flashing BLF button if user 1 didn't answer to call for some reasons. However, after v14 upgrade, user 2 won't able to pickup the incoming call by pressing user 1 BLF button and BLF button just stay green ( no more red flashing). Anyone having the same problem?
I've upgraded 3cx version 12 to 14 recently. In the previous version 12, all incoming calls will route to ring group with prioritized hunt to user 1, user 2 and user 3. The user 2 can pickup the call by pressing user 1's red flashing BLF button if user 1 didn't answer to call for some reasons. However, after v14 upgrade, user 2 won't able to pickup the incoming call by pressing user 1 BLF button and BLF button just stay green ( no more red flashing). Anyone having the same problem?