Call Progress Tone

Discussion in '3CX Phone System - General' started by Tularis, Apr 29, 2015.

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  1. Tularis

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    Hello,

    We have a 3CX system running 12.0.37098.738 SP6.1 with Yealink T46 Phones and a SIP Trunk to VOIP unlimited.
    Everything is working find however when a call is made users hear a Europe Style Call Progress Tone "Beeeeeeeeeeep, Beeeeeeep"
    When it should be a UK style "beeep, beeep".

    Where is this tone generated? Its on 3cx or on the Yealink?
    We have another setup with Yealink T46 Phones and 3cx with voip unlimited and we get a UK ringing tone.
     
  2. leejor

    leejor Well-Known Member

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    It could be coming from one of a number of sources. 3CX has a tone set, and, many SIP devices also have a tone set. Depending on the particular call scenario, you could be connected to either one. As a first step, I would examine the tone set that the phone has been programmed to use.
     
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