- Joined
- Aug 20, 2014
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- 13
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Internal calls are fine and so are the vast majority of external, however it's an extension between an external employee who proxies into our 3cx server and a extension on the local network on the server that is having network issues. The call quality issues seem to be coming from the external employee as the poor line quality is apparent regardless of what extension is called. No other external to internal call is facing poor line quality.
To clarify, the poor call quality is from the single fixed extension from their home, am I right to think it's an issue on their end?
To clarify, the poor call quality is from the single fixed extension from their home, am I right to think it's an issue on their end?