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- Feb 23, 2012
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HI,
How can i make the audio in call queue not to over lap with each other?
Here is the scenario:
I made a DID routing to a call queue i made
I enable intro prompt and added a wav file
I also added a wav file in the Music on hold
Now when the caller call they can hear the intro prompt wav after a few seconds the music on hold also plays.
what will i adjust so that the 2 wav files wont over lap?
Thanks,
STASH
How can i make the audio in call queue not to over lap with each other?
Here is the scenario:
I made a DID routing to a call queue i made
I enable intro prompt and added a wav file
I also added a wav file in the Music on hold
Now when the caller call they can hear the intro prompt wav after a few seconds the music on hold also plays.
what will i adjust so that the 2 wav files wont over lap?
Thanks,
STASH