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Call Queue comfort messages

Discussion in '3CX Phone System - General' started by GCollis, Mar 13, 2017.

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  1. GCollis

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    Hi,

    Is it possible to have more than one hold message (comfort message) on a call queue? I do not want to use the intro prompt and I do not want to have to overflow a call to another call queue just to hear the 2nd hold message (comfort message).

    This is quite a standard feature of other PBX's and quite an important one for customers with a call centre inviroment.

    Kind regartds
    Gary
     
  2. GCollis

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    Anyone??????
     
  3. GBC_James

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    Hi GCollis
    Good question. I hope you get an answer. We are on V15 and I can't even see the option to have 1 comfort message, let alone 2.
     
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