Call queue Escalation Popup in CTI Client

Discussion in 'Ideas' started by wagner@netplanet.at, May 13, 2016.

  1. wagner@netplanet.at

    Joined:
    Dec 21, 2013
    Messages:
    4
    Likes Received:
    1
    Hi,

    it is possible to send an eMail if an caller is to long in an quee. It would be greate to make a POPUP in the 3CX Client for the Queemanager if the SLA is Breached.

    kind regards