Is it normal for call queue manager to turn off when computer is off? If yes then why don't it forward the calls to the voice mail? I've set up the queue to forward to an extension voice mail out of office hours and if no one is logged into queue but with the queue manager turning off each time i turn the computer off it is not possible. I want customers to leave a message, i make calls forward to my call queue not the auto attendant. Any ideas on how i can fix this? When customers call and the computer is off the message they hear is "nobody is available to take your call, goodbye. Then it hangs up.