Am I missing something, or does the only way to give users the ability to manage their calls in the 3CX Windows Phone involve giving the user/group the "Perform Operations" right? Why on earth does this entail all of the operations of transfer/divert/record, etc. lumped into 1 right??? I do not want to give users the ability to record calls (yes, i know I can hide the calls from them if they do record them, but that is just sloppy design). I also do not want to give someone the ability to Drop a call for any call that is active in the system. This just seems crazy! Please let me know if I'm the only one seeing these design flaws. I just want simple management that will let users perform their jobs.