Call recording for ALL call Queue calls

Discussion in '3CX Phone System - General' started by millsey, Dec 21, 2011.

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  1. millsey

    millsey New Member

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    Hi

    Is it possible to record all calls for a particular queue? Seems the only way to start call recording is by manual selection in MyPhone.

    Thanks
    Millsey
     
  2. misstake2012

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    No. You have to choose each extension that you want to record.
     
  3. misstake2012

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    Moderators! There are you?! Please, clear you forum! Here is to many bots that generate the spam!
     
  4. millsey

    millsey New Member

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    Can you clarify, is there an option somewhere to switch on call recording for an extension? I cannot see that anywhere.
    Thanks
     
  5. millsey

    millsey New Member

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    (test) I cannot reply to this thread?
     
  6. misstake2012

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    This option you can find in Extention setting - Other. (see 1.jpg)
    And you must choose the directory there record files will be save.(see 2.jpg)
     

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  7. millsey

    millsey New Member

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    Thank you, I can see those now, not sure how I missed them. Your effort to reply is appreciated!

    :D
     
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