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Call recording issue

Discussion in '3CX Phone System - General' started by blueriver, Jul 27, 2010.

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  1. blueriver

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    Hi,

    I have a customer that is hearing static on their line, but it is at random times. Therefore, I turned on the call recording function on all of the extensions on the 3cx PABX. Version 7

    I now can't seem to find the call recordings. As far as I am aware they are stored in the 3cx phone system\data\recordings folder. This folder doesn't exist on the server. Is there any way of finding the recordings?

    I have looked for .wav files, but cannot find anything.

    Any ideas.

    Thanks.
     
  2. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    If you turned recordings on on the PBX the files will be located on the pbx host: C:\ProgramData\3CX\Data\Recordings
     
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