Call recording - Local

Discussion in 'Windows' started by satishkumardas, Jan 5, 2011.

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  1. satishkumardas

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    Hello,

    I have started using the client for windows and when the calls are recorded locally. Where are the physical files kept ?

    Thanks
     
  2. dsummer

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    They are located in "%LOCALAPPDATA%\3CX VoIP Phone\Recordings".

    So in Windows 7 and user account 'satish', "C:\Users\satish\AppData\Local\3CX VoIP Phone\Recordings".
     
  3. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Hi
    In the Debug window, in File menu choose Configuration Folder option. There:
    - Recordings: contains audio recordings (both wav and mp3)
    - Video: contains video recordings
    - Snapshots: contain video snapshots

    Regards
    vali
     
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  4. superfly

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    I could never find the file location of recorded calls within windows 7...it simply does not exist!
     
  5. jpillow

    jpillow Well-Known Member

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    I have the exact same issue at a customers site we have all calls recorded selected but when I look for the files in "C:\Users\satish\AppData\Local\3CX VoIP Phone\Recordings" I have the same problem simply doesnt exist......
     
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  6. jpillow

    jpillow Well-Known Member

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    I have the exact same issue at a customers site we have all calls recorded selected but when I look for the files in "C:\Users\satish\AppData\Local\3CX VoIP Phone\Recordings" I have the same problem simply doesnt exist......
     
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  7. mixig

    mixig Active Member

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    Hi,

    Same here, win7, folder is empty
     
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