Call recording when diverted to a mobile

Discussion in '3CX Phone System - General' started by TAJ, Aug 18, 2011.

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  1. TAJ

    TAJ

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    Our system is set up to record all phone calls within the system.
    If a phone is set to transfer an unanswered call to a mobile phone will the system still record the call?

    We have tried to test this, and so far it does not seem to record it, however I wondered if anybody else had any experiance in this or any suggestions.

    Thank you
     
  2. willow

    willow Member

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    it will not record the call when transferred to a mobile. if you are using the iphone or droid app you can set the call record in there and then eventually you will be able to sync with itunes but not yet.
     
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  3. tech27

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    Sorry to bring up an old thread, but has anyone found a way to record calls that are sent to a mobile/outside number?
     
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