I have been trying to get call recording to work. The logs indicate a recording has started but the location shows this. z:\recordings\unknown No file name? I set the global options to record to the z:\recordings\ folder, but nothing ever shows up in there even though all the extensions are set to record. Anyone know what needs to be done to get recording to work? Update: If i move the record location to the local drive c:\recordings\ it works. How can I get this to work on a mapped drive or use \\server\location ect. Update2: After more research, seems as though 3cx wont let you record to a nas or mapped location. Bummer.