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call report for last month

Discussion in '3CX Phone System - General' started by das, Aug 1, 2016.

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  1. das

    das

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    I scheduled a call report with range="last month" at 4:00 of "first day of the month", I get a call report of the month before last month, e.g. this morning I received call report of June instead of July.
    I edited the report time to 11:00 and received the correct report of July.
     
  2. MichaelB

    MichaelB Member
    3CX Support

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    Hi Das, Look what I can say in regarding this but without any logs I cannot proof to you if this really occurred, you edit the schedule report which ofcourse will update DB and next fire report will change according to last update/save you made to the report.

    Now your test will be that you will not change /edit save report and leave it for next month what report will be generated?
     
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  3. das

    das

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    Hello Michael,

    It really happened as I wrote.
    Also in Download section of Call reports I see
    08/01/2016 3:59:20 AM - the call log of June
    08/01/2016 11:00:06 AM - the call log of July

    Which log do you need?

    As it is monthly report, now I have to wait until 1st SEP for next report.
    Shall I change the schedule time from 11:00 to 4:00 for again?
     
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