Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Call Reporter logs wrong extension.

Discussion in '3CX Phone System - General' started by concs, Aug 2, 2011.

Thread Status:
Not open for further replies.
  1. concs

    Apr 21, 2011
    Likes Received:
    Call logs for my queue report some calls as the wrong extension.
    I think it is when the call is picked up from the queue with*20*
    The recorded .wav file has the correct name and folder location for the extension that took the call.
    Is this normal behavior or have I something wrong?
    It makes it a little difficult when searching for a particular call.
Thread Status:
Not open for further replies.