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Call Reporter logs wrong extension.

Discussion in '3CX Phone System - General' started by concs, Aug 2, 2011.

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  1. concs

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    Apr 21, 2011
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    Call logs for my queue report some calls as the wrong extension.
    I think it is when the call is picked up from the queue with*20*
    The recorded .wav file has the correct name and folder location for the extension that took the call.
    Is this normal behavior or have I something wrong?
    It makes it a little difficult when searching for a particular call.
     
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