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- Aug 2, 2014
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Is there a way to pull a report by DID / Trunk? A customer I have has 3 companies, 3 separate trunks. He needs to see the number of inbound calls for each company. The customer doesn't not want to make the switch to queue quite yet.
From what I can see, the reporting tool only shows the inbound caller ID and destination extension (for inbound calls). Is there a way to pull which trunk the call comes in on?
From what I can see, the reporting tool only shows the inbound caller ID and destination extension (for inbound calls). Is there a way to pull which trunk the call comes in on?