Call Reporting Time is wrong

Discussion in '3CX Phone System - General' started by craigreilly, Nov 11, 2015.

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  1. craigreilly

    craigreilly Well-Known Member

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    I upgraded to v14 SP1 last night at 9pm.
    I converted the logs when prompted to.
    I just ran my first call log report for today and it shows about 12 calls between midnight and 4am.
    When I look in 3cx Admin, and filter calls from 12am to 4am - it shows 0.

    I know for a fact that these calls did not happen in the hours that 3cx is reporting. 1 call, for example, says it happened at 12:02 AM. This call is not in today's logs. So I am assuming it occurred yesterday sometime.

    Farther down, the call log starts to show times that are correct.

    Any one else see this behavior?

    (I ran a report for yesterday and the calls are showing off-times as well - perhaps some noon calls are reporting as 12am...)
     
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  2. craigreilly

    craigreilly Well-Known Member

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    So something must have failed in the conversion. Today - all call logs seem ok so far.
     
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