Call Reports - (Hourly) Detailed Queue Statistics

Discussion in '3CX Phone System - General' started by Sinuswerte, Feb 9, 2018.

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  1. Sinuswerte

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    Is there any other way I can extract an hourly detailed queue statistics summary.

    No option for hourly.
     
  2. mariosM_3CX

    mariosM_3CX Support Team
    Staff Member 3CX Support

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    Hello @Sinuswerte

    This is not possible for Detailed Queue Statistics. However many Reports have an Hour-by-Hour Time scale. This in combination with a daily generated report may give you the wanted result.
    Examples of reports with the per hour time scale are Average Queue waiting time, Queue Answered/unanswered calls etc.
     
  3. voiptoys

    voiptoys Member

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    You can always build your own reports, and schedule them to run every hour. Take a look at our 3CX Exporter to get the data you need into SQL.
     
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