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Call reports - limit access

Discussion in 'Ideas' started by vcy, Aug 3, 2016.

  1. vcy

    vcy

    Joined:
    Aug 3, 2016
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    Hello team,

    I think it would be very helpful if it was possible to provide a limit access to the call reports.
    For example i want a user/manager to be able to generate reports/recordings only for his team. Not for all the extensions.

    Cheers
     
  2. team-network@naturalnetworks.com

    Joined:
    Jun 17, 2016
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    What would be BEST if the reporting website and the admin website had two different URLs (on the same server) the way they used to.

    The fact that you grant someone access to reports shouldn't allow them to see/change various extension settings which they will no NOTHING about. The only extension setting which is restricted to these users is the "Rights" tab. they can delete their phone, change their PBX Audio options, and a whole number of items which they have no business doing.

    Furthermore, there is no restriction on which extensions they can report against.