Call Reports with Friendly names from company book

Discussion in 'Ideas' started by denk-IT, Sep 19, 2017.

Call Reports with Friendly names from company book 4.9 5 11votes
4.9/5, 11 votes

  1. denk-IT

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    a customer would like to use the call reports function daily.

    since it would be nice to see what known company's call them the most , they were thinking if they would add the numbers of all there known company's to the 3CX company phone book , that would result in seeing the call reports listed with the friendly names.

    3cx support informed us this was not possible at this time , and i should make a suggestion on the forum.
     
    ITW likes this.
  2. Silly English Kniggit

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    While we've not had anyone ask for it - that's not a bad idea and shouldn't be too hard to do as it's only really dump another column from the DB.
     
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  3. Thibault Hel

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    I'd love to see that feature too.
    For example, new external number have been configured for a client. He needs to see WHO calls on this new external. Seeing only numbers is pretty hard to determine.
     
  4. Saulius Balciunas

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    We are developing own 3CX analytics module. This is something we can add to its functionality I think. Drop me an email to saulius@tenesys.com if you would like to become our beta testers
     
    Alex Hayhoe likes this.
  5. Alex Hayhoe

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    I would love to be a part of a beta test for this. Our company would extremely like the ability to attach names from the contact book to our reports.