Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Call Time Event

Discussion in 'CRM / Helpdesk / App Integration' started by ibrahim akgün, Feb 28, 2018.

Thread Status:
Not open for further replies.
  1. ibrahim akgün

    Joined:
    Feb 26, 2018
    Messages:
    39
    Likes Received:
    2
    Hi guys,

    I need Call time of ActiveConnections but there is no property or event for this at 3cx control api.

    Is there any event that trigger when 2 extensions connected than i can calculate call time than drop their connections after x minutes?

    Any idea ?

    Thanks for your answers.
     
  2. voiptoys

    voiptoys Active Member

    Joined:
    Feb 13, 2013
    Messages:
    893
    Likes Received:
    154
    Create a windows service that utilizes the call control API.

    1. Capture the connected event.
    2. Add call ID and start date/time to a in-memory list
    3. Every minute check whether the active call is still connected
    4. If call has exceeded 6 minutes, drop the call
    5. Remove call from the list
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. ibrahim akgün

    Joined:
    Feb 26, 2018
    Messages:
    39
    Likes Received:
    2
    thank you so much mine solving is nearly like this.
     
Thread Status:
Not open for further replies.