Call tranfer has no sound whilst waiting

Discussion in '3CX Phone System - General' started by perfectpc, Jan 24, 2007.

  1. perfectpc

    Joined:
    Nov 27, 2006
    Messages:
    4
    Likes Received:
    0
    Hi all

    I have just downloaded the latest version 4 beta. When I call in to the IVR and select say sales, the phone in sales rings but the calling phone has no phone ringing tone or on hold music. It sounds as though it has been cut off even though it works fine. Any ideas on resolving this

    Cheers
     
  2. archie

    archie Well-Known Member
    3CX Staff

    Joined:
    Aug 18, 2006
    Messages:
    1,309
    Likes Received:
    0
    We can not make it ring during call forward from IVR, because it is already in 'Connected' state - it is connected to our Media Server. But, yes, we can play music on hold or emulate ringing tone for it, thank you for a good hint!
     

Share This Page