Call Transfer Only With Telephone!! It works !!

Discussion in '3CX Phone System - General' started by AndreasMetal, Dec 30, 2007.

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  1. AndreasMetal

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    I discover something special! :D

    Let's say, that you are speaking with a customer in Technical Support (Technical Support Group's Number is 800). The customer need then to speak with Sales!. You press (R), then the customer is on hold and you are able to call another person. You call 123 (Mark's Number in Sales) and you speak with him. Then press (R) and immedeatly 4. The call is transfered!!!!


    Caller > Caller On Hold > 2nd Caller > (R)+4 > The call is transfered!

    .........
    I tested it in 3 different traditional telephony providers and a VoIP provider and it works!

    I think, that it works

    I tested (R) 1...then i press by mistake R4 and the call is transfered. :shock: :D
     
  2. silentfun

    silentfun Member

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    i have a transfer key at my phones but no R key.

    what phones are you using ?


    @ everyone is that a verticale system code ?

    Andy
     
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  3. AndreasMetal

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    I use traditional phones. It me have Flash Button (i think it works) :D
    But i will test it :D
     
  4. AndreasMetal

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    May*

    Sorry for 2nd post but i can't edit the last :x
     
  5. 5qg4

    5qg4 Active Member

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    It should be the the standard call feature of FXS port. However, the R key not 100% compatible. R or flash key just simulate the fast on/off the on-hook key. I have 4 different model of DECT analog phones. I just found two of them works.

    They are:
    Siemens - Gigaset 3010 (Failed)
    Panasonic - KXT-TCD455FRM (Failed)
    Panasonic - KXT-TCD430HKW (Works fine)
    Uniden - DCT646-2 (Works Fine)
     
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  6. AndreasMetal

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    Yeah. But it still working :D
    In some telephons :D
     
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