Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

call transfer problem

Discussion in '3CX Phone System - General' started by avacchet, Oct 2, 2008.

Thread Status:
Not open for further replies.
  1. avacchet

    Joined:
    Oct 2, 2008
    Messages:
    3
    Likes Received:
    0
    Hi im testing 3cx pbx. i have a problem when i do a transfer form an internal call to an other internal number.
    this is the log.

    Call::Terminate [CM503008]: Call(60): Call is terminated
    11:05:40.737 Call::Terminate [CM503008]: Call(60): Call is terminated
    11:05:35.846 MediaServerReporting::RTPReceiver [MS105000] C:61.1: No RTP packets were received:remoteAddr=0.0.0.0:5006,extAddr=0.0.0.0:0,localAddr=192.168.2.4:7364
    11:05:35.846 MediaServerReporting::RTPReceiver [MS105000] C:61.2: No RTP packets were received:remoteAddr=0.0.0.0:10002,extAddr=0.0.0.0:0,localAddr=192.168.2.4:7366
    11:05:35.846 Call::RouteFailed [CM503015]: Call(60): Attempt to reach [sip:102@192.168.2.4?Replaces=32bbfe5d7fc9f894%40192.168.2.124%3Bfrom-tag%3D8a2f8ab7cb89403e%3Bto-tag%3D0c0e5227] failed. Reason: Reason Unknown
    11:05:35.846 CallLeg::eek:nFailure [CM503003]: Call(60): Call to sip:102@192.168.2.4 has failed; Cause: 200 OK; from IP:192.168.2.39:5060
    11:05:35.768 Call::Terminate [CM503008]: Call(61): Call is terminated
    11:05:35.768 Call::Terminate [CM503008]: Call(61): Call is terminated
    11:05:35.580 MediaServerReporting::RTPSender [MS004000] C:61.2: (ACTIVE): Can't send RTP stream to 0.0.0.0:10002 destination unreachable
    11:05:35.580 MediaServerReporting::RTPSender [MS004000] C:61.1: (ACTIVE): Can't send RTP stream to 0.0.0.0:5006 destination unreachable
    11:05:31.908 CallCtrl::eek:nLegConnected [CM503007]: Call(61): Device joined: sip:102@192.168.2.39
    11:05:31.908 CallCtrl::eek:nLegConnected [CM503007]: Call(61): Device joined: sip:104@192.168.2.124:5060
    11:05:31.893 Extension::printEndpointInfo [CM505001]: Ext.102: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [V1.00.01] Transport: [sip:192.168.2.4:5060]
    11:05:31.893 CallCtrl::eek:nAnsweredCall [CM503002]: Call(61): Alerting sip:102@192.168.2.39
    11:05:30.346 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(61): Calling: Ext:Ext.102@[Dev:sip:102@192.168.2.39]
    11:05:30.346 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to [sip:102@192.168.2.4]
    11:05:30.330 Extension::printEndpointInfo [CM505001]: Ext.104: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream BT200 1.1.1.14] Transport: [sip:192.168.2.4:5060]
    11:05:30.330 CallCtrl::eek:nIncomingCall [CM503001]: Call(61): Incoming call from Ext.104 to [sip:102@192.168.2.4]
    11:05:21.564 MediaServerReporting::RTPSender [MS004000] C:60.2: (ACTIVE): Can't send RTP stream to 0.0.0.0:5004 destination unreachable
    11:05:21.564 MediaServerReporting::RTPSender [MS004000] C:60.1: (ACTIVE): Can't send RTP stream to 0.0.0.0:10006 destination unreachable
    11:05:11.939 CallCtrl::eek:nLegConnected [CM503007]: Call(60): Device joined: sip:104@192.168.2.124:5060
    11:05:11.939 CallCtrl::eek:nLegConnected [CM503007]: Call(60): Device joined: sip:100@192.168.2.37
    11:05:11.330 Extension::printEndpointInfo [CM505001]: Ext.104: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream BT200 1.1.1.14] Transport: [sip:192.168.2.4:5060]
    11:05:11.314 CallCtrl::eek:nAnsweredCall [CM503002]: Call(60): Alerting sip:104@192.168.2.124:5060
    11:05:11.220 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(60): Calling: Ext:Ext.104@[Dev:sip:104@192.168.2.124:5060]
    11:05:11.220 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to "104"[sip:104@192.168.2.4]
    11:05:11.220 Extension::printEndpointInfo [CM505001]: Ext.100: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [V1.00.01] Transport: [sip:192.168.2.4:5060]
    11:05:11.220 CallCtrl::eek:nIncomingCall [CM503001]: Call(60): Incoming call from Ext.100 to "104"[sip:104@192.168.2.4]

    what can i do to resolve this?
    thanks in advance
     
  2. avacchet

    Joined:
    Oct 2, 2008
    Messages:
    3
    Likes Received:
    0
    phone was BT200 and voismart 101 and also softphone, but i've resolved . option auto re-invite causes the problems!
    thanks
     
Thread Status:
Not open for further replies.