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Call transfer to sip trunk (CUCM)

Discussion in '3CX Phone System - General' started by Didik, Sep 15, 2017.

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  1. Didik

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    Attended Transfer of a call of an incoming call from a trunk in the same trunk does not work. Сommunication scheme is "E1-on CUCM->SIP-3cx". When I make call from city and 3cx softphone extension want att. transfer to cucm extension, shape something similar conference.
     
  2. leejor

    leejor Well-Known Member

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    You are attempting to transfer a call back out on the same trunk group? If so, how is this trunk group set up, as a provider/Generic trunk, or as a Bridge trunk? That may make a difference.

    What failure (what does the 3CX Activity log show), when you attempt the transfer?
     
  3. Didik

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    Sip trunk type is Provider
     
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