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Callback overflow to second queue

Discussion in '3CX Phone System - General' started by telin, Jul 28, 2015.

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  1. telin

    Joined:
    Jul 28, 2015
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    Hi, guys!

    Just started playing with V14 Beta.
    I was going through the queue setup and I got a question:

    I use no-answer-timeout in the Queue1 to redirect it to the Queue2.
    In queue1 you are able to trigger a Callback1.
    What would happen to a Callback1 when system would throw a call to Queue2?

    Would system call the person before going to Queue2? Would Callback1 become Callback2 for Queue2?
    Would call just disappear?
     
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