CallCenter

Discussion in 'CRM / Helpdesk / App Integration' started by Ricardo Copriva, Oct 23, 2017.

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  1. Ricardo Copriva

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    Hello guys,

    I need to activate a PBX solution for mid-sized CallCenter. We have some needs.

    The attendants do not have a fixed table. Currently each attendant has a login and through any phone is logged in and log off from his agent.

    Any alternative to affect this process in 3CX?
     
  2. Saqqara

    Saqqara Active Member

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    Think you will have to wait for 15.5 sp2 , which has hotdesking if you want phones



    Currently the only to do is to use the softphone
     
    #2 Saqqara, Oct 23, 2017
    Last edited: Oct 24, 2017
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