callcentric VoIP setup

Discussion in '3CX Phone System - General' started by esmadja, Jan 13, 2008.

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  1. esmadja

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    Jan 12, 2008
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    I have been trying to configure Callcentric and I am encountering problems. I am using 3CX version 5.0.3790.0. I am able to configure the line directly against the Express Talk Softphone. However when using 3CX the line doesn't register with Callcentric. This leads me to believe that my ports might be okay and something else is the problem.

    The setup tutorial on Callcentric for 3CX is very detailed so unless I overlooked a small detail I am not sure what the trouble might be. Here is an excerpt of the instructions is there anything abvious wrong with them?

    VoIP Provider = callcentric
    Registrar/Proxy Hostname or IP: callcentric.com
    Outbound Proxy Hostname or IP: callcentric.com

    Registrar/Proxy Port: 5060
    Outbound Proxy Port (default is 5060): 5060

    Registration settings
    Time between registration attempts (in seconds): 3600
    Require (optionally: authorized) registration for: Both in-out calls
    Which IP to use in 'Contact' field for registration: Internal

    Codec Priorities
    Assigned codecs: G.711U-law
    G.711A-law
    GSM-FR

    STEP 3 Account Details
    Once you have added the VoIP Provider, you should be prompted to enter in your user credentials. As indicated on the picture below, please enter in the following:


    External Number: 1777MYCCID
    Authentication ID: 1777MYCCID
    Authentication Password: <SUPERSECRET>

    Where 1777MYCCID is your Callcentric number and <SUPERSECRET> is the same password you create when you sign up for you Callcentric account. Optionally you may change it in your preferences.


    STEP 4 Adding an Outbound Rule
    Next, you should be prompted to enter an Outbound Rule for the VoIP provider. By default, the name of the rule should be set to Rule for "callcentric". Please ensure that the Calls to Numbers starting with field is blank. You may of course change this later to any number you wish. By doing so an extension would need to dial the set number on an outbound call, for example a popular qualifier is often the number 9. To save your Outbound Rule, please click on the Finish button.


    Rule Name: Rule for "callcentric"

    Calls to Numbers starting with:
     
  2. esmadja

    Joined:
    Jan 12, 2008
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    This is the log file associated with this problem.
    It seems that there is a request for registration that goes out, but there may be a time out happening.


    2008/01/14 >>
    21:44:43.750|.\Service.cpp(107)|Trace5||??:CServiceModule ctor
    21:44:43.750|.\Service.cpp(313)|Trace5||main:_tmain start
    21:44:43.765|.\CallMgr.cpp(896)|Log2||LoadLicenceInfo:[CM501010]: License Info: Load Failed
    21:44:43.765|.\Service.cpp(189)|Trace5|CallManager|CServiceModule::preMessageLoop:>>>> Starting PBX service <<<<
    21:44:43.765|.\CallMgr.cpp(136)|Log2|CallManager|CallMgr::Initialize:[CM501001]: Start 3CX PhoneSystem Call Manager
    21:44:43.765|.\CallMgr.cpp(137)|Log2|CallManager|CallMgr::Initialize:[CM501002]: Version: 5.0.3790.0
    21:44:43.765|.\CallCtrl.cpp(18)|Log2||CallCtrl::thread:[CM501007]: *** Started Calls Controller thread ***
    21:44:43.968|.\CallMgr.cpp(642)|Log2|CallManager|CallMgr::findLocalIPs:[CM501006]: Default Local IP address: [192.168.0.154, 192.168.186.1, 192.168.255.1]
    21:44:43.968|.\CallMgr.cpp(142)|Trace5|CallManager|CallMgr::Initialize:** Initializing SIP stack **
    21:44:43.968|dns\AresDns.cxx(102)|Debug8|Resip|::ResipLogger:number of name servers found 1
    21:44:43.968|dns\AresDns.cxx(105)|Debug8|Resip|::ResipLogger:name server 192.168.0.1
    21:44:43.968|UdpTransport.cxx(34)|Trace5|Resip|::ResipLogger:Creating UDP transport host=192.168.0.154 port=5060 ipv4=1
    21:44:43.968|InternalTransport.cxx(84)|Debug8|Resip|::ResipLogger:Creating fd=544 V4/UDP
    21:44:43.968|InternalTransport.cxx(92)|Debug8|Resip|::ResipLogger:Binding to 192.168.0.154
    21:44:43.968|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: 192.168.0.154:5060
    21:44:43.968|TransportSelector.cxx(130)|Debug8|Resip|::ResipLogger:Adding transport: [ V4 192.168.0.154:5060 UDP target domain=unspecified connectionId=0 ]
    21:44:43.968|UdpTransport.cxx(34)|Trace5|Resip|::ResipLogger:Creating UDP transport host=192.168.186.1 port=5060 ipv4=1
    21:44:43.968|InternalTransport.cxx(84)|Debug8|Resip|::ResipLogger:Creating fd=564 V4/UDP
    21:44:43.968|InternalTransport.cxx(92)|Debug8|Resip|::ResipLogger:Binding to 192.168.186.1
    21:44:43.968|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: 192.168.186.1:5060
    21:44:43.968|TransportSelector.cxx(130)|Debug8|Resip|::ResipLogger:Adding transport: [ V4 192.168.186.1:5060 UDP target domain=unspecified connectionId=0 ]
    21:44:43.968|UdpTransport.cxx(34)|Trace5|Resip|::ResipLogger:Creating UDP transport host=192.168.255.1 port=5060 ipv4=1
    21:44:43.968|InternalTransport.cxx(84)|Debug8|Resip|::ResipLogger:Creating fd=584 V4/UDP
    21:44:43.968|InternalTransport.cxx(92)|Debug8|Resip|::ResipLogger:Binding to 192.168.255.1
    21:44:43.968|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: 192.168.255.1:5060
    21:44:43.968|TransportSelector.cxx(130)|Debug8|Resip|::ResipLogger:Adding transport: [ V4 192.168.255.1:5060 UDP target domain=unspecified connectionId=0 ]
    21:44:43.968|UdpTransport.cxx(34)|Trace5|Resip|::ResipLogger:Creating UDP transport host=127.0.0.1 port=5060 ipv4=1
    21:44:43.968|InternalTransport.cxx(84)|Debug8|Resip|::ResipLogger:Creating fd=604 V4/UDP
    21:44:43.968|InternalTransport.cxx(92)|Debug8|Resip|::ResipLogger:Binding to 127.0.0.1
    21:44:43.968|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: 127.0.0.1:5060
    21:44:43.968|TransportSelector.cxx(130)|Debug8|Resip|::ResipLogger:Adding transport: [ V4 127.0.0.1:5060 UDP target domain=unspecified connectionId=0 ]
    21:44:43.968|ConnectionBase.cxx(31)|Debug8|Resip|::ResipLogger:ConnectionBase::ConnectionBase, no params: 01758C88
    21:44:43.968|ConnectionManager.cxx(28)|Debug8|Resip|::ResipLogger:ConnectionManager::ConnectionManager() called
    21:44:43.968|InternalTransport.cxx(84)|Debug8|Resip|::ResipLogger:Creating fd=624 V4/TCP
    21:44:43.968|InternalTransport.cxx(92)|Debug8|Resip|::ResipLogger:Binding to 0.0.0.0
    21:44:43.984|TcpTransport.cxx(27)|Trace5|Resip|::ResipLogger:Creating TCP transport host= port=5060 ipv4=1
    21:44:43.984|TransportSelector.cxx(130)|Debug8|Resip|::ResipLogger:Adding transport: [ V4 0.0.0.0:5060 TCP target domain=unspecified connectionId=0 ]
    21:44:43.984|DnsUtil.cxx(140)|Trace5|Resip|::ResipLogger:local hostname does not contain a domain part
    21:44:43.984|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: mediapc:5060
    21:44:43.984|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: 3CXPhoneSystem:5060
    21:44:43.984|SipStack.cxx(194)|Debug8|Resip|::ResipLogger:Adding domain alias: sip.mydomain.com:5060
    21:44:44.000|.\CM_Stack.cpp(78)|Trace5|SipStack|CallMgr::Stack::Initialize:Stack dump: SipStack: without security
    domains: [127.0.0.1:5060, 192.168.0.154:5060, 192.168.186.1:5060, 192.168.255.1:5060, 3CXPhoneSystem:5060, mediapc:5060, sip.mydomain.com:5060]
    TUFifo size=0
    Timers size=0
    AppTimers size=0
    ServerTransactionMap size=0
    ClientTransactionMap size=0
    Exact Transports=[[ V4 127.0.0.1:5060 UDP target domain=unspecified connectionId=0 ] -> 017587E8, [ V4 192.168.0.154:5060 UDP target domain=unspecified connectionId=0 ] -> 00BA8DC0, [ V4 192.168.186.1:5060 UDP target domain=unspecified connectionId=0 ] -> 01757E88, [ V4 192.168.255.1:5060 UDP target domain=unspecified connectionId=0 ] -> 01758340]
    Any Transports=[[ V4 0.0.0.0:5060 TCP target domain=unspecified connectionId=0 ] -> 01758B68]

    21:44:44.000|UserProfile.cxx(135)|Debug8|Resip|::ResipLogger:Adding credential: realm=3CXPhoneSystem user=internal
    21:44:44.000|.\DBAccessor.cpp(116)|Debug2|DataBase|DBPostgressAccessor::DBPostgressAccessor:Database connect string [dbname=phonesystem port=5480 user=phonesystem password=EF11C93F-3E70-4D6E-A2C9-AC87944EC028]
    21:44:44.140|.\DBAccessor.cpp(85)|Log2||DBA:[CM501003]: Connected: Database
    21:44:44.546|.\CallMgr.cpp(512)|Trace5|CallManager|CallMgr::findTransportForTarget:GetBestRoute from 192.168.0.154 to 204.11.192.22:
    type=4; next hop=192.168.0.1; dest=0.0.0.0; mask=0x0
    21:44:44.546|.\DevsMgr.cpp(180)|Trace5||DeviceRecord::updateTransport:Update: transp=[ V4 192.168.0.154:5060 UDP target domain=unspecified connectionId=0 ]; mask=24; src=[ V4 204.11.192.22:5060 UDP target domain=unspecified connectionId=0 ]
    21:44:44.546|.\DevsMgr.cpp(87)|Trace5||DeviceRecord::DeviceRecord:New device record is created, id=callcentric.com:5060, pbx=sip:Dev5106391d@0.0.0.0, tr=192.168.0.154, external
    21:44:44.546|.\DevsMgr.cpp(414)|Trace5||DevsMgr::createDevice:Created new device: callcentric.com:5060
    21:44:44.546|.\DevsMgr.cpp(289)|Trace5||Device::Device:Created line 17772342929@[callcentric.com:5060]
    21:44:44.546|.\DevsMgr.cpp(109)|Trace5||DeviceRecord::addLine:Added device [callcentric.com:5060] for aor=<sip:17772342929@sip.mydomain.com:5060>
    21:44:44.609|.\Service.cpp(202)|Trace5|CallManager|CServiceModule::preMessageLoop:>>>> PBX service started successfully <<<<
    21:44:44.609|.\CallMgr.cpp(426)|Trace5|DUM|CallMgr::DumThread::thread:** Enter DUM Thread **
    21:44:44.609|.\CM_Stack.cpp(130)|Trace5|SipStack|CallMgr::Stack::thread:** Enter Stack Loop **
    21:44:45.593|.\StunClient.cpp(39)|Trace5|STUN|StunClient::loadStunList:STUN server stun.3cx.com has IP:64.69.76.23
    21:44:45.609|.\StunClient.cpp(39)|Trace5|STUN|StunClient::loadStunList:STUN server stun2.3cx.com has IP:64.69.76.23
    21:44:45.625|.\StunClient.cpp(143)|Trace5||needSTUNtest:Best route: next hop=192.168.0.1 if=4 on transp: 192.168.0.154
    21:44:45.640|.\StunClient.cpp(210)|Log2|STUN|StunClient::eek:nInitTests:[CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.76.23:3478 over Transport 192.168.0.154:5060
    21:44:45.640|.\StunClient.cpp(143)|Trace5||needSTUNtest:Best route: next hop=192.168.0.1 if=4 on transp: 192.168.186.1
    21:44:45.640|.\StunClient.cpp(143)|Trace5||needSTUNtest:Best route: next hop=192.168.0.1 if=4 on transp: 192.168.255.1
    21:44:45.765|.\StunClient.cpp(109)|Log2|STUN|StunClient::process:[CM506002]: Resolved SIP external IP:port (###.###.###.###:5060) on Transport 192.168.0.154:5060
    21:44:46.093|.\DevsMgr.cpp(180)|Trace5||DeviceRecord::updateTransport:Update: transp=[ V4 192.168.0.154:5060 UDP target domain=unspecified connectionId=0 ]; mask=24; src=[ V4 204.11.192.22:5060 UDP target domain=unspecified connectionId=0 ]
    21:44:46.093|UserProfile.cxx(135)|Debug8|Resip|::ResipLogger:Adding credential: realm=3CXPhoneSystem user=17772342929
    21:44:46.093|DnsUtil.cxx(140)|Trace5|Resip|::ResipLogger:local hostname does not contain a domain part
    21:44:46.093|BaseCreator.cxx(127)|Debug8|Resip|::ResipLogger:BaseCreator::makeInitialRequest: 0175E6B0
    21:44:46.093|RegistrationCreator.cxx(31)|Debug8|Resip|::ResipLogger:RegistrationCreator::RegistrationCreator: 0175E6B0
    21:44:46.093|DialogSet.cxx(52)|Debug8|Resip|::ResipLogger: ************* Created DialogSet(UAC) -- MGMzOGIwNThlNDAyZDhmYWZhNGJhNjg4YWMxMzgxMjQ.-9471942b*************
    21:44:46.093|DialogUsageManager.cxx(800)|Debug8|Resip|::ResipLogger:SEND: REGISTER sip:callcentric.com:5060 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d87543-3a62af5b87799420-1--d87543-;rport
    Max-Forwards: 70
    Contact: <sip:17772342929@###.###.###.###:5060;rinstance=cf6a3c5f3b60e137>
    To: <sip:17772342929@callcentric.com:5060>
    From: <sip:17772342929@callcentric.com:5060>;tag=9471942b
    Call-ID: MGMzOGIwNThlNDAyZDhmYWZhNGJhNjg4YWMxMzgxMjQ.
    CSeq: 1 REGISTER
    Expires: 3600
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
    User-Agent: 3CXPhoneSystem 5.0.3790.0
    Content-Length: 0


    21:44:46.093|DialogId.cxx(50)|Debug8|Resip|::ResipLogger:DialogId::DialogId: MGMzOGIwNThlNDAyZDhmYWZhNGJhNjg4YWMxMzgxMjQ.-9471942b-
    21:44:46.093|DialogUsageManager.cxx(927)|Debug8|Resip|::ResipLogger:Send: SipReq: REGISTER callcentric.com:5060 tid=3a62af5b87799420 cseq=REGISTER contact=17772342929@###.###.###.###:5060 / 1 from(tu)
    21:44:46.093|SipStack.cxx(296)|Debug8|Resip|::ResipLogger:SEND: SipReq: REGISTER callcentric.com:5060 tid=3a62af5b87799420 cseq=REGISTER contact=17772342929@###.###.###.###:5060 / 1 from(tu)
    21:44:46.093|.\Registrar.cpp(494)|Log2|Registrar|ClientRegs::Register:[CM504003]: Sent registration request for 10000@callcentric
    21:44:46.093|.\Registrar.cpp(495)|Message5|Registrar|ClientRegs::Register:Sent registration:
    REGISTER sip:callcentric.com:5060 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d87543-3a62af5b87799420-1--d87543-;rport
    Max-Forwards: 70
    Contact: <sip:17772342929@###.###.###.###:5060;rinstance=cf6a3c5f3b60e137>
    To: <sip:17772342929@callcentric.com:5060>
    From: <sip:17772342929@callcentric.com:5060>;tag=9471942b
    Call-ID: MGMzOGIwNThlNDAyZDhmYWZhNGJhNjg4YWMxMzgxMjQ.
    CSeq: 1 REGISTER
    Expires: 3600
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
    User-Agent: 3CXPhoneSystem 5.0.3790.0
    Content-Length: 0


    21:44:46.171|TimerQueue.cxx(85)|Debug8|Resip|::ResipLogger:Adding timer: Timer F tid=3a62af5b87799420 ms=32000
    21:44:46.171|DnsResult.cxx(186)|Debug8|Resip|::ResipLogger:DnsResult::lookup sip:callcentric.com;transport=UDP
    21:44:53.812|.\CallMgr.cpp(746)|Log2|CallManager|CallMgr::eek:nAddIPs:IP(s) added:[192.168.0.154,192.168.186.1,192.168.255.1]
    21:44:54.406|.\DevsMgr.cpp(180)|Trace5||DeviceRecord::updateTransport:Update: transp=[ V4 192.168.0.154:5060 UDP target domain=unspecified connectionId=0 ]; mask=24; src=[ V4 204.11.192.22:5060 UDP target domain=unspecified connectionId=0 ]
    21:44:54.406|UserProfile.cxx(135)|Debug8|Resip|::ResipLogger:Adding credential: realm=3CXPhoneSystem user=17772342929
    21:44:54.406|BaseCreator.cxx(127)|Debug8|Resip|::ResipLogger:BaseCreator::makeInitialRequest: 01766CC0
    21:44:54.406|RegistrationCreator.cxx(31)|Debug8|Resip|::ResipLogger:RegistrationCreator::RegistrationCreator: 01766CC0
    21:44:54.406|DialogSet.cxx(52)|Debug8|Resip|::ResipLogger: ************* Created DialogSet(UAC) -- ODVhYTU4ZmZiYzk4NjhjMDIzZDczMmZiZjM1MjJiNjY.-e269d654*************
    21:44:54.406|DialogUsageManager.cxx(800)|Debug8|Resip|::ResipLogger:SEND: REGISTER sip:callcentric.com:5060 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d87543-db0dcf28377eca35-1--d87543-;rport
    Max-Forwards: 70
    Contact: <sip:17772342929@###.###.###.###:5060;rinstance=42346943d070b610>
    To: <sip:17772342929@callcentric.com:5060>
    From: <sip:17772342929@callcentric.com:5060>;tag=e269d654
    Call-ID: ODVhYTU4ZmZiYzk4NjhjMDIzZDczMmZiZjM1MjJiNjY.
    CSeq: 1 REGISTER
    Expires: 3600
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
    User-Agent: 3CXPhoneSystem 5.0.3790.0
    Content-Length: 0


    21:44:54.406|DialogId.cxx(50)|Debug8|Resip|::ResipLogger:DialogId::DialogId: ODVhYTU4ZmZiYzk4NjhjMDIzZDczMmZiZjM1MjJiNjY.-e269d654-
    21:44:54.406|DialogUsageManager.cxx(927)|Debug8|Resip|::ResipLogger:Send: SipReq: REGISTER callcentric.com:5060 tid=db0dcf28377eca35 cseq=REGISTER contact=17772342929@###.###.###.###:5060 / 1 from(tu)
    21:44:54.406|SipStack.cxx(296)|Debug8|Resip|::ResipLogger:SEND: SipReq: REGISTER callcentric.com:5060 tid=db0dcf28377eca35 cseq=REGISTER contact=17772342929@###.###.###.###:5060 / 1 from(tu)
    21:44:54.406|.\Registrar.cpp(494)|Log2|Registrar|ClientRegs::Register:[CM504003]: Sent registration request for 10000@callcentric
    21:44:54.406|.\Registrar.cpp(495)|Message5|Registrar|ClientRegs::Register:Sent registration:
    REGISTER sip:callcentric.com:5060 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d87543-db0dcf28377eca35-1--d87543-;rport
    Max-Forwards: 70
    Contact: <sip:17772342929@###.###.###.###:5060;rinstance=42346943d070b610>
    To: <sip:17772342929@callcentric.com:5060>
    From: <sip:17772342929@callcentric.com:5060>;tag=e269d654
    Call-ID: ODVhYTU4ZmZiYzk4NjhjMDIzZDczMmZiZjM1MjJiNjY.
    CSeq: 1 REGISTER
    Expires: 3600
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO
    User-Agent: 3CXPhoneSystem 5.0.3790.0
    Content-Length: 0


    21:44:54.421|TimerQueue.cxx(85)|Debug8|Resip|::ResipLogger:Adding timer: Timer F tid=db0dcf28377eca35 ms=32000
    21:44:54.421|DnsResult.cxx(186)|Debug8|Resip|::ResipLogger:DnsResult::lookup sip:callcentric.com;transport=UDP
    21:45:01.484|.\SLServer.cpp(32)|Log5||ListenConnect:SL: connected mediapc:0/PHPExtension_0 at [mediapc]/PHPExtension_0
    21:45:18.171|Helper.cxx(302)|Debug8|Resip|::ResipLogger:Helper::makeResponse(SipReq: REGISTER callcentric.com:5060 tid=3a62af5b87799420 cseq=REGISTER contact=17772342929@###.###.###.###:5060 / 1 from(tu) code=408 reason=
    21:45:18.171|TransactionState.cxx(1721)|Debug8|Resip|::ResipLogger:Send to TU: TU: DialogUsageManager size=0 SIP/2.0 408 Request Timeout
    Via: SIP/2.0/ ;branch=z9hG4bK-d87543-3a62af5b87799420-1--d87543-;rport
    To: <sip:17772342929@callcentric.com:5060>;tag=1a6e3d72
    From: <sip:17772342929@callcentric.com:5060>;tag=9471942b
    Call-ID: MGMzOGIwNThlNDAyZDhmYWZhNGJhNjg4YWMxMzgxMjQ.
    CSeq: 1 REGISTER
    Content-Length: 0


    21:45:18.265|DialogUsageManager.cxx(1190)|Trace5|Resip|::ResipLogger:Got: SipResp: 408 tid=3a62af5b87799420 cseq=REGISTER / 1 from(wire)
    21:45:18.265|DialogUsageManager.cxx(1646)|Debug8|Resip|::ResipLogger:DialogUsageManager::processResponse: SipResp: 408 tid=3a62af5b87799420 cseq=REGISTER / 1 from(wire)
    21:45:18.265|DialogSet.cxx(122)|Debug8|Resip|::ResipLogger: ********** DialogSet::~DialogSet: MGMzOGIwNThlNDAyZDhmYWZhNGJhNjg4YWMxMzgxMjQ.-9471942b*************
    21:45:26.437|Helper.cxx(302)|Debug8|Resip|::ResipLogger:Helper::makeResponse(SipReq: REGISTER callcentric.com:5060 tid=db0dcf28377eca35 cseq=REGISTER contact=17772342929@###.###.###.###:5060 / 1 from(tu) code=408 reason=
    21:45:26.437|TransactionState.cxx(1721)|Debug8|Resip|::ResipLogger:Send to TU: TU: DialogUsageManager size=0 SIP/2.0 408 Request Timeout
    Via: SIP/2.0/ ;branch=z9hG4bK-d87543-db0dcf28377eca35-1--d87543-;rport
    To: <sip:17772342929@callcentric.com:5060>;tag=4727196d
    From: <sip:17772342929@callcentric.com:5060>;tag=e269d654
    Call-ID: ODVhYTU4ZmZiYzk4NjhjMDIzZDczMmZiZjM1MjJiNjY.
    CSeq: 1 REGISTER
    Content-Length: 0


    21:45:26.546|DialogUsageManager.cxx(1190)|Trace5|Resip|::ResipLogger:Got: SipResp: 408 tid=db0dcf28377eca35 cseq=REGISTER / 1 from(wire)
    21:45:26.546|DialogUsageManager.cxx(1646)|Debug8|Resip|::ResipLogger:DialogUsageManager::processResponse: SipResp: 408 tid=db0dcf28377eca35 cseq=REGISTER / 1 from(wire)
    21:45:26.546|UserProfile.cxx(158)|Debug8|Resip|::ResipLogger:Found credential for realm: realm=3CXPhoneSystem user=177723429293CXPhoneSystem
    21:45:26.546|DialogId.cxx(50)|Debug8|Resip|::ResipLogger:DialogId::DialogId: ODVhYTU4ZmZiYzk4NjhjMDIzZDczMmZiZjM1MjJiNjY.-e269d654-4727196d
    21:45:26.546|.\Registrar.cpp(386)|Trace5|Registrar|ClientRegs::eek:nRequestRetry:Reg. request-retry: h=3; code=408
    21:45:26.546|.\Registrar.cpp(395)|Trace5|Registrar|ClientRegs::eek:nRequestRetry:ADS: hReg=1701278305; attempt=0
    21:45:26.546|.\Registrar.cpp(406)|Log5|Registrar|ClientRegs::eek:nRequestRetry:Registration attempt for L:10000(callcentric) is scheduled in 20 sec.
    21:45:26.546|ClientRegistration.cxx(503)|Debug8|Resip|::ResipLogger:Application requested delayed retry on 408: 20
    21:45:26.546|TimerQueue.cxx(105)|Debug8|Resip|::ResipLogger:Adding application timer: DumTimeout::RegistrationRetry ClientRegistration sip:17772342929@callcentric.com:5060: duration=20 seq=1
    21:45:26.562|.\LineMgr.cpp(155)|Log5||LineMgr::eek:nRegUpdAor:Unregistered line: L:10000(callcentric)
    21:45:26.562|.\CallEvents.cpp(579)|Trace5||??:Registering 10000
    21:45:26.562|.\CallEvents.cpp(75)|Trace5||FireStatusEvent:Fire event: Undefined; DN 10000
     
  3. Dace

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    Nov 7, 2007
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    I'm sure one of the 3cx bods will be able to give you a far better reply than I can ...

    The instructions on the callcentric web site are accurate - even for v5.

    I use CallCentric as one of the VOIP providers on our v5 installation. The original (first) v5 RC2 build didn't like callcentric at all - but that was confirmed as a bug and the more recent builds don't appear to have the previous registration issues.

    That said .. I have noticed some 'weirdness'. In that sometimes when looking at the 'Lines' page in the control panel the Callcentric VOIP line shows as not registered (yet both inbound & outbound calls to/via that line connect successfully).
    We use the v5 version you've noted on our live production machine and as yet haven't verified a problem.

    (That said - our setup will automatically redirect all CallCentral calls to our second VOIP provider (InPhonex) if the CallCentric line isn't registered. For that reason we'd have to be actively watching / testing to notice a problem).

    Also you may wish to bear in mind that Callcentric had a complete systems failure about a week ago (website, lines - everything). Perhaps that is related to your problems.
     
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