Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

"Called Number" not working

Discussion in '3CX Phone System - General' started by GManNAtl, Nov 15, 2016.

Thread Status:
Not open for further replies.
  1. GManNAtl

    Joined:
    Sep 13, 2012
    Messages:
    58
    Likes Received:
    0
    I have a bunch of ported phone numbers that I wanted to route to the same location but did not want to build DID rules for all of them. Fortunately, my carrier supports translation of the incoming DID's. So, I set them to all send the same inbound number to the 3CX.

    When looking at the call in Wireshark, the translated number is sent in the "Request Line URI : User Part" field. In the "To : User Part" it is showing the original called number. So, in the SIP Trunk settings I went into the inbound settings and changed the "Called Number" field to look at the "Request Line URI : User Part". Seems pretty straight forward, but it is simply not working. If I build a DID rule for the original dialed number the call comes in fine, otherwise it simply goes busy.

    I'm not sure what I could be missing, it just seems to be looking at the To field regardless of the change on incoming settings.

    Any help is appreciated!
     
Thread Status:
Not open for further replies.